Remote Access to your PC

 You're using a special program or the remote facility built-in to Windows. In your office you have a nice 27-inch monitor. But you're at home logging in from your laptop with only a 15-inch screen. You've logged in but can't read your screen... The type's too small. What do uou do?

The next time you're in your office sitting in front of your PC do this:

    1. Press your start button

    2. Click on Settings

    3. Click on System

    4. Click on Display

    5. Click on Scale

    6. Move the slide to 125%

Now when you log-in from home your display will be 25% bigger.

Try it.

Remote Help vs In Person Help

 

PROs

• Gain help no matter where you are or where the help is.
• No charge if we cannot solve your problem.
• Very cost-effective

CONs

• You must be able to connect to the internet.

HOW IT WORKS

• You call us at 631.979.3100
• We send you a link to a Helpdesk utility
• You download the utility
• We give you a code that the Helpdesk utility will ask for
• You enter the code
• It links our computers with you.
• We solve your problem
• When we disconnect the Helpdesk program is removed from your computer leaving you secure and on your way.