Wednesday, June 24, 2026

Remote Help vs In Person Help



 

PROs

  • Gain help no matter where you are or where the help is.
  • No charge if we cannot solve your problem.
  • Very cost-effective
CONs
  • You must be able to connect to the internet.
HOW IT WORKS
  • You call us at 631.979.3100
  • We send you a link to a Helpdesk utility
  • You download the utility
  • We give you a code that the Helpdesk utility will ask for
  • You enter the code
  • It links our computers with you.
  • We solve your problem
  • When we disconnect the Helpdesk program is removed from your computer leaving you secure and on your way.

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Remote Help vs In Person Help

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